IT SUPPORT BRIGHTON
Risk free IT support your business will love
We offer IT support and cyber security solutions across the South East, designed to help your business evolve, transform and thrive.
IT support your team will love – or get your money back!
COST-EFFECTIVE SUPPORT
Our fully managed IT support services
Leading support, technical expertise and tailored solutions for your business
Round-the-clock support
- Preventative security monitoring 24/7: Continuous, proactive monitoring to protect against potential security threats at all hours
- Out-of-hours support: Assistance available outside regular business hours, ensuring your team is covered when they need it most
- Extended support as needed: Flexible support options to address any urgent issues, no matter the time
Proactive support that keeps your team moving
- 10-minute response time to critical requests: We prioritise urgent issues, ensuring rapid response to minimise downtime
- All tickets answered within 15 minutes: Quick and efficient ticket resolution to keep your business running smoothly
- On-site visits within Brighton and the South East: In-person support when needed, with fast response times across the region
World-class engineers that know your business
- Bookable ‘As an Expert’ sessions: Direct access to our engineers for collaborative, personalised support, not just ticket-based fixes
- Tailored solutions for your business: Our engineers understand your unique business needs, offering expert advice and solutions that align with your goals
- Proactive problem-solving: Anticipate and resolve potential issues before they impact your business, ensuring smooth operations
Insights and reports for complete transparency
- Annual strategic planning meetings: Regular reviews to ensure your IT infrastructure supports long-term business growth
- Comprehensive performance reports: Gain insights into system performance, security, and efficiency to make informed decisions
- IT roadmap alignment with business goals: We help you align your IT strategy with your overall business objectives to drive success.
STAY AHEAD OF CYBER THREATS
Managed cyber security
Secure your business
Protect your business from ever-evolving cyber threats with our advanced security solutions
- 24/7 threat monitoring – constant surveillance of your networks to detect and respond to potential risks
- Firewall protection – advanced firewalls to block unauthorized access and secure your data
- Data encryption – safeguard sensitive information with robust encryption protocols
- Regular security audits – proactive vulnerability assessments to ensure your security is always up to date
Protect your profit
Prevent costly breaches and downtime that can impact your bottom line
- Rapid response to threats – swift action to neutralize any security threat before it causes harm
- Backup and disaster recovery – secure backups and disaster recovery plans to minimize downtime
- Compliance assurance – help ensure your business meets industry standards and legal requirements
- Financial risk mitigation – safeguard your financial data and prevent costly fraud or ransomware attacks
Let your business thrive
Focus on growth and innovation with the peace of mind that your cyber security is in expert hands
- Scalable security solutions – tailored security to meet the needs of your growing business
- Employee training – equip your team with the knowledge to identify threats and use best practices
- Seamless integration – easily integrate security solutions into your existing systems without disruption
- Ongoing support – access to expert support when you need it, ensuring smooth and secure operations
WE'RE NOT LIKE OTHER PROVIDERS
Is our managed IT support right for you?
In this short video, Darren Gathercole, Group Manager at Red Knight 6, shares his experience with our rapid and reliable IT support.
From quick fixes over the phone to instant solutions on the laptop, we’re proud to be the ultimate IT partner. Red Knight 6 has over 20 employees, some of whom are based across the UK and Northern Ireland.
Whether neededing remote support or on-site expertise, everyone receives the same proactive IT support.
WHY CHOOSE US FOR BRIGHTON IT SUPPORT?
IT support with a money-back guarantee
Celebrating 20 years of trusted IT support – risk-free with a money-back guarantee
Choosing the right IT support provider in Brighton, Sussex, or across the South East is a big decision. To give you peace of mind, we offer a 100-day guarantee. If you’re not completely satisfied, you can cancel for any reason, and we’ll refund your money – no questions asked. We’ll even assist you in transitioning to another IT support provider.
It’s unlikely you’ll need it, though – we’re proud to still have our first IT support customer from 2005, a testament to the trust and reliability we’ve built over 20 years.
Helping over 90 businesses with managed IT services and cyber security
Located in Brighton, Sussex, Ingenio Technologies has been a leading provider of IT support and managed cyber security services across the South of England since 2005. We deliver enterprise-level solutions at competitive prices, specialising in proactive, comprehensive IT management.
Our support team and your dedicated account manager act as your personal IT department, resolving issues swiftly—often before they arise. We manage all aspects of your technology, from servers and network infrastructure to computers, workstations, and mobile devices, providing expert IT support in Brighton, Sussex and across the South East.
By choosing us as your managed IT support partner, you'll gain access to:
Fast response times to resolve issues
Direct access to engineers via phone, email or portal
Backup and disaster recovery solutions for peace of mind
Free training for your entire team
Our IT support services extend throughout Sussex, including the Brighton area and surrounding cities, ensuring your IT infrastructure runs smoothly at all times.
TESTIMONIALS
Join our satisfied customers!
With so many IT support companies in Brighton, choosing the right partner can be a challenge. We’re incredibly proud of our team and the consistently positive feedback they receive, which highlights their expertise and dedication.
Don’t just take our word for it — here are some of their latest Google reviews.
TIME TO SWITCH IT SUPPLIERS?
Signs your current IT support company isn't meeting expectations
You spend excessive time on IT issues
For IT to be effective, it must function with minimal supervision. Our specialised onboarding project teams are ready to help, taking these tasks off your hands.
Reluctance to engage with your IT support partner
When your team dreads contacting IT, issues go unresolved, and tasks slip through the cracks. It's vital to partner with a friendly, accessible MSP that feels like an extension of your team.
IT should support, not block, your goals
Your IT team should get what you're aiming for, focusing on your entire business, not just tech. It’s important to have a clear plan that aligns with your vision.
If any of this sounds familiar, you deserve better support for your business — and we’re here to deliver it.
RELIABLE IT SUPPORT IN BRIGHTON AND BEYOND
Locations we cover
We've been supporting Brighton businesses and businesses across the South East for over 20 years
IT SUPPORT SERVICES IN BRIGHTON
Our IT support services
We provide a range of essential services to keep your business secure and efficient
Managed IT Services – Proactive IT support to keep your systems running smoothly and efficiently
Managed Cyber Security – Comprehensive security solutions to protect your business from cyber threats
Cyber Essentials Certification – Achieve recognised cyber security standards with our Cyber Essentials certification service
Hosted VoIP Phone Systems – Reliable and scalable cloud-based phone solutions for seamless communication and enhanced business efficiency
THE ULTIMATE IT SUPPORT PLATFORM
Master your business operations with Lightbulb, our IT support platform
Ingenio Lightbulb is a powerful app included in our fully managed IT support plans, providing easy access to training, support, and asset management.
Packed with a wide range of commercial courses, tailored training guides, and practical how-to resources, Lightbulb is designed to streamline employee development and operational efficiency. Installed directly on your work computers, it’s also accessible through any web browser or as a smartphone app, offering flexibility wherever you are.
Fully configurable to suit your business needs, Lightbulb is the ultimate tool for onboarding new staff or enhancing the skills of your existing team. It’s also an invaluable asset for your finance department, offering easy access to all your licensing and asset information.
Training and resources
Interactive Office 365 training with videos and quizzes, knowledge base and guides
Budget roadmap
Includes an always available technology roadmap to help you budget and avoid hidden costs
Support ticket portal
No more long confusing emails, all tickets display as clear and concise messages like Facebook messenger
Change management
Request changes, quotes, and ask for services. Including a bespoke staff onboarding and offboarding process
License management
View your Office 365 licensing, all in one place, making reconciliation a breeze and avoiding waste
Asset management
Track all your IT systems and assets across their life cycle - laptops, desktops and servers
Compliance
Our compliance module will highlight productivity bottlenecks, compliance issues, continuity problems, security issues and more
For finance
Access current and historic invoices as well as quotes in just a few clicks
We're not just a services provider, we're a partner
Whether you’re looking for small business IT support in Brighton or a more established company based in the South East, we’d love to hear from you.
