IT support for financial services in Brighton, Sussex & Surrey
At Ingenio Technologies, we provide dedicated IT support for financial services that understands the high stakes of the sector, ensuring your operations are seamless and your client data is protected, every hour of every day.
The financial services sector demands precision, speed, and utmost confidentiality. We comprehend the critical nature of these needs — from real-time trading platforms to complex data analytics. Our IT support for financial services in Brighton, Sussex and Surrey is engineered to meet the stringent standards of your industry, facilitating peak performance and compliance.
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We deliver comprehensive IT management as well as bolstering the capacity of your existing IT department, customising our approach to your firm’s requirements.
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Why partner with Ingenio Technologies?
We take a proactive approach in everything we do, and our strong reputation is built mostly on word-of-mouth referrals from satisfied clients who trust our technical expertise.
15 minute response times
Get rapid IT assistance with all support tickets responded to within 15 minutes. Our expert team is always on hand, ensuring you get the help you need—without the wait.
20 years of experience
With 20 years of experience, we provide advanced cyber security measures and proactive IT support. The best proof of our reliability? Our very first customer is still with us today.
100 day satisfaction guarentee
Enjoy risk-free IT support. If you’re not completely satisfied within the first 100 days, you can walk away—no hassle, no commitment.
Why partner with Ingenio Technologies?
We take a proactive approach in everything we do, and our strong reputation is built mostly on word-of-mouth referrals from satisfied clients who trust our technical expertise.
Exceptional support
Collaborative problem solving
Transparent and proactive communication
We know how crucial clear and timely updates are for your business. That’s why our proactive team keeps you informed every step of the way, ensuring you’re never left wondering about the status of your request.
Ongoing optimisations
We are dedicated to continuously improving the value we provide, actively identifying cost-saving opportunities and service enhancements. By routinely evaluating suppliers and product expenses, we pass efficiencies and improvements directly to you.
Data security and expert IT support for financial businesses
In business, leveraging technology is key to staying ahead. Our strategic IT solutions empower your team with cutting-edge tools and insights, turning technological advancements into a distinct competitive advantage. With over 20 years of dedicated experience in IT support for the financial services sector, we ensure that your operations are not only up-to-date but ahead of the tech curve.
Our rigorous cyber security protocols are meticulously crafted to protect your sensitive client data and ensure compliance with stringent industry regulations such as GDPR and FCA, safeguarding your institution’s reputation and reliability.
Strategic IT solutions
We provide strategic IT consulting to leverage technology for competitive advantage in financial markets.
Long-standing expertise
Lean on our 20 years of IT support proficiency in the financial services sector, ensuring you’re ahead of the tech curve.
Rigorous data security
Our cybersecurity protocols are designed to protect sensitive financial data and comply with industry data protection regulations like GDPR and FCA.
Specialised IT support and cybersecurity solutions for the financial services sector
In finance, where precision, security and reliability are paramount, having specialised IT support is not just advantageous—it’s essential. Our IT services are meticulously tailored to meet the dynamic demands of financial firms, ensuring that your operations run smoothly and securely.
Recognising the critical need for high availability and robust security, we provide seamless integration and management of complex financial software, safeguard data processing and facilitate efficient handling of high-volume secure transactions. Our dedicated support empowers your financial institution to overcome IT challenges, allowing you to concentrate on delivering exceptional financial services and enhancing client satisfaction.
Our support team and your dedicated account manager act as your personal IT department, resolving issues swiftly—often before they arise. We manage all aspects of your technology, from servers and network infrastructure to computers, workstations, and mobile devices, providing expert IT support in Brighton, Sussex and across the South East. By choosing us as your managed IT support partner, you’ll gain access to:
Tailored IT support for financial firms
In the finance sector, where high-speed, secure, and reliable IT systems are crucial, our IT services are specifically designed to meet these demands. We understand the unique needs of financial services and the need for high availability and robust security in financial operations.
Our services ensure seamless integration and management of financial software, secure data processing, and efficient handling of high-volume transactions. We support your financial institution in overcoming IT challenges, letting you to focus on core financial services and client satisfaction.
Advanced cyber security for financial services
The finance sector is a prime target for cyber attacks due to the sensitive and lucrative nature of financial data.
Our cyber security solutions provide comprehensive protection, tailored to combat the specific challenges faced by financial institutions. We focus on advanced threat detection, unpredictable cyber attacks and secure online transactions as well as safeguarding client financial information.
Our proactive measures ensure compliance with financial regulations and protect against data breaches, maintaining your institution’s integrity and client trust.
Your new managed IT provider
Having dependable IT support and robust cyber security measures is crucial for financial services. Choosing the right IT support service enables financial institutions to succeed in a competitive landscape, ensuring seamless operations and safeguarding against potential threats.
For the past 20 years, we’ve designed our support to ensure we can provide exactly what our clients need, acting as a trusted partner that delivers tailored solutions, proactive monitoring and strategic guidance to drive their business forward with confidence and security.
Day-to-day IT support
- Rapid, dependable assistance: Our swift IT support ensures that any issues are resolved efficiently, minimising downtime and disruption
- Flexible support hours: Whether you need after-hours, extended, or 24/7 support, we tailor our services to fit your needs
- Quick response time: We guarantee a 10-minute response time for critical requests to keep your operations running smoothly
- Continuous updates and communication: Enjoy seamless integration with proactive updates and clear communication
- Direct support sessions: Book “15 minutes with an engineer” for personalised, collaborative support beyond ticket-based solutions
- On-site assistance: Within Brighton & the South East for hands-on support
- Managed cloud services: Streamlined cloud service management for enhanced performance
- User management and hardware procurement
Proactive monitoring & management
- 24/7 infrastructure management: Preventative network monitoring ensures consistent service delivery with zero disruption
- Background updates: Applications are regularly updated without interrupting your workflow
- Proactive patching: We address hardware and software vulnerabilities promptly
- Out-of-hours maintenance: Keep your devices updated and protected without interrupting daily operations
- Data management, analysis and assessments: Identify recurring issues and their root causes through thorough analysis
- Remote management tools: Enforce best practices across all devices remotely
- Transparent asset management: Manage assets and licences effectively, with all information accessible via the Lightbulb support platform
Strategy & planning
- Annual strategic meetings: Align your IT roadmap with business goals, complete with timelines and cost planning
- Quarterly IT audits: Collaborate with your dedicated business technology advisor to identify potential improvements
- Focused meetings: Discuss technology recommendations for business growth, cybersecurity expertise to safeguard your operations, and gain insights into employee experience for continuous enhancement
- Digital transformation: Working together, we'll plan and roll out digital solutions that enhance efficiency and drive innovation. Our team will be right by your side, helping to introduce new tech that aligns seamlessly with your business goals. We'll ensure the transition is smooth and that you reap the full benefits of the latest digital tools.
Financial sector businesses we support
From wealth management and asset management to banking and insurance, we provide support tailored to financial service providers across the South East and beyond.
TESTIMONIALS
Join the ranks of our satisfied customers!
Here are some of their latest Google reviews
LOOKING FOR NEW TECHNOLOGY SOLUTIONS?
Support for financial services
Managed IT Support: Tailored IT solutions to keep your systems running smoothly, ensuring efficiency and reliability across your operations
Managed Cyber Security: Comprehensive security measures to protect sensitive financial data and safeguard against cyber threats
Hosted VoIP Phone Systems: Advanced communication solutions to enhance connectivity, offering flexibility and cost-effectiveness
Cyber Essentials: Achieve industry-recognised security standards with our guidance, ensuring your business remains compliant and secure
FAQs - YOUR GUIDE TO IT SUPPORT
Frequently asked questions for the financial services industry
IT support for financial services is crucial for financial businesses, ensuring the smooth running of your financial services operations by protecting sensitive client data and maintaining compliance. A support team with expertise in the financial sector can help financial services firms stay ahead of evolving threats with cyber security services and security for financial services. By implementing a robust IT support strategy, financial institutions can prevent downtime, enhance regulatory compliance, and protect their critical systems. A dedicated support provider also offers ongoing support to adapt to the fast-paced financial landscape, helping firms remain resilient and competitive.
From technical support and managed services to security services and financial compliance, IT support for financial services companies delivers a range of benefits. A support package tailored for financial services ensures businesses can operate efficiently while keeping financial technology up to date. A comprehensive support approach helps enable financial services by preventing cyber threats, minimising downtime, and ensuring compliance with the requirements of financial services businesses. By supporting financial institutions with customised IT support, businesses can stay focused on their core operations while IT experts manage their infrastructure, data protection and security.
Yes, we offer tailored independent IT support consultations and consultancy services to help financial institutions find the right IT support solutions. Whether you’re a financial service provider seeking comprehensive IT support for financial businesses or a firm looking to enhance cyber security services, we can provide managed support to support your business needs. Our team has experience working with financial institutions and understands the unique needs of financial organisations, ensuring that our solutions are tailored for financial services. From banking services to investment management, we offer services to meet the demands of the fast-paced financial sector.
From protecting sensitive data and providing security for financial services to enhancing compliance and operational efficiency, IT support for financial services firms is vital for financial services. A dedicated support provider enables financial firms to address the challenges of the financial industry by offering comprehensive support for their technology infrastructure. A support team with expertise in the financial sector allows financial institutions to maintain high-performance IT systems while meeting the needs of financial services companies.
Whether ensuring the running of your financial services, providing technical support, or leveraging big data analytics, having a managed support strategy in place helps your financial services business stay resilient during digital transformation.
If required, we can offer extended and 24/7 IT support to ensure your systems are always functioning efficiently, no matter the time of day. Whether you’re dealing with urgent technical issues or need guidance on optimising your systems, our service desk can be available around the clock to provide managed IT services and support.
We work with a variety of businesses in the South East across a range of industries. After 20 years as a managed it service provider offering unrivalled IT support and consultancy, we’re able to use our expertise to ensure we provide services tailored to support your business needs.
Looking for reliable, proactive IT support in the finance industry?
Work with one of the leading technology providers for the financial services industry in the South East – our 4.9/5 Google rating and 97.9% CSAT score speak for themselves!
