About Us
We're Ingenio and this is our story
It all began in 2005 when we started out as a small IT support company in Sussex. We’re now an established business with a roster of loyal customers.
Ingenio Technologies is a business IT support company in Brighton & Hove that was founded in 2005. We have grown to become a recognised leader in business IT support and cyber security services in Sussex, with a team of 14 and over 80 clients. We are known for being proactive in everything we do, and our organic growth is based purely on referrals from happy customers.
Our mission is to help businesses grow by providing outstanding customer service and make technology work for businesses instead of getting in the way.
Our team of smart, passionate people provide businesses with the support they need to thrive. If you’re looking for a reliable provider who puts customers first, Ingenio Technologies is the company for you.
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With a 99% customer satisfaction rating, our team is ready to help resolve the toughest problem.
We respond to issues within 15 minutes
Direct access to fully trained engineers
Your own dedicated Ingenio account manager
HAPPY EMPLOYEES LEADS TO HAPPY CUSTOMERS
At Ingenio Technologies, culture is everything
That’s why we invest so much in creating a culture of excellence, where our team members feel supported and valued. We also believe that culture starts from the top down. Our leadership team is dedicated to setting the tone for the rest of the company, and they make sure to lead by example when it comes to providing outstanding customer service.
From providing a positive and helpful attitude to going above and beyond to solve problems, our team at Ingenio Technologies is culture-driven and customer-focused. And that’s what makes us one of the best in the business.
Get to know more about our team in this video…
OUR CORE VALUES
People are our most valuable asset
We are committed to providing a supportive and inclusive environment where everyone can thrive. Our four core values form the foundation of our culture and everything we do.
Going the extra mile
- Go above and beyond to get the job done
- Think of the bigger picture
- Exceed expectations
To teach and learn
- Always be learning new technologies, our industry never stands still
- Pass on knowledge to peers so they can help
- Every day is a school day
Customer Obsessed
- Creating the best experience from the customer's perspective
- Take ownership and see through to the end
- Excellent customer and product knowledge
- Be attentive and show empathy
Approachable, Honest and Respectful
- If someone asks for help or advice, be accomodating
- Never try to cover up mistakes; we can fix them together as a team
- Treat others how you would like to be treated
- Have self-respect, be proud
