We're Ingenio and this is our story

It all began in 2005 when we started out as a small IT support company in Sussex. We're now an established business with a roster of loyal customers.

Excellent service provided well within time frame. Problem solved in one telephone call and remote access to my laptop. My own deadline for Teams meeting was achieved as a result of your timely intervention. Many thanks for your help.
Southern Testing Ltd

We respond to issues within 15 minutes

Direct access to fully trained engineers

We act as your strategic IT partner

THE INGENIO TECHNOLOGIES STORY

Outstanding customer service since 2005

Launched in 2005, we were a tiny player looking for a way to differentiate ourselves. While most of our competitors wouldn’t even answer the phone on the first ring or respond to emails in a timely manner, we differentiated ourselves by obsessing about outstanding customer service.

We knew our success depended on our team, so we focused on hiring smart people who were deeply committed to outstanding customer service.

Today, we’re a recognised leader in managed IT and Telecoms support in Sussex. Known for being proactive in everything we do, we have a sizeable roster of loyal customers who see us as an extension of their team.

Customer service

THE INGENIO TECHNOLOGIES STORY

Outstanding customer service since 2005

EXCEPTIONAL CUSTOMER SERVICE

Our knowledgeable technicians care for your IT as if it was our own and are ready to troubleshoot issues and explain everything in plain English.

FAST & RELIABLE SERVICE

We implement long-term solutions and get things right the first time so you never have to worry about long response times or band-aid solutions again.

PROACTIVE SECURITY PATCHING

Your networks and applications are patched and updated regularly to ensure maximum security and performance.

WORLD CLASS ENGINEERS

Our certified engineers have a wealth of IT knowledge and years of business experience so you can expect dynamic solutions and seamless support.

Your business is unique, which is why we offer personalized solutions

Here’s what you’ll get:

HAPPY & PRODUCTIVE EMPLOYEES

We ensure your computer systems work the way they're supposed to and eliminate frustrating IT problems and downtimes.

FIXED RATE IT SUPPORT (NO SURPRISES!)

We provide a true fixed rate that covers all your IT requirements including 24/7 remote and onsite support, we function as your extended team focusing on IT support.

YOUR EXTENDED IT DEPARTMENT

We have a team of expert technicians that can keep supporting your business throughout your growth. As a result, your IT network will be more scalable.

PEACE OF MIND & BUSINESS CONTINUITY

We make sure your valuable data is backed up, tested, and fully recoverable in the event of a disaster. We also ensure your network is secure and protected from hackers, viruses, and rogue employees.

Ingenio Technologies customer obsessed

OUR BLOG

Latest technology insights

We have some handy IT tricks up our sleeves. Follow our blog for valuable tips and industry insights.

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Do you want dedicated support from a trusted Sussex provider?

With a 99% customer satisfaction rating, our certified engineers are prepared to resolve even the toughest technical problems.