We're Ingenio and this is our story

It all began in 2005 when we started out as a small IT support company in Sussex. We're now an established business with a roster of loyal customers.

Excellent service provided well within time frame. Problem solved in one telephone call and remote access to my laptop. My own deadline for Teams meeting was achieved as a result of your timely intervention. Many thanks for your help.
Southern Testing Ltd - Customer since 2005

We respond to issues within 15 minutes

Direct access to fully trained engineers

Dedicated account manager

Our culture

At Ingenio Technologies, culture is everything. We strongly believe that happy employees lead to happy customers. That’s why we invest so much in creating a culture of excellence, where our team members feel supported and valued. We also believe that culture starts from the top down. Our leadership team is dedicated to setting the tone for the rest of the company, and they make sure to lead by example when it comes to providing outstanding customer service.

From providing a positive and helpful attitude to going above and beyond to solve problems, our team at Ingenio Technologies is culture-driven and customer-focused. And that’s what makes us one of the best in the business.

Get to know more about our team in this video…

Join the ranks of our raving customers!

Here are some of their latest Google reviews

THE INGENIO TECHNOLOGIES STORY

Outstanding customer service since 2005

Ingenio Technologies is a business IT support company that was founded in 2005. We have grown to become a recognised leader in business IT support and cyber security in Sussex, with a team of 14 and over 80 clients. We are known for being proactive in everything we do, and our organic growth is based purely on referrals from happy customers. 

Our mission is to help businesses grow by providing outstanding customer service and make technology work for businesses instead of getting in the way.

Our team of smart, passionate people provide businesses with the support they need to thrive. If you’re looking for a reliable provider who puts customers first, Ingenio Technologies is the company for you.

Our core values

At our company, we believe that people are our most valuable asset. We are committed to providing a supportive and inclusive environment where everyone can thrive. Our four core values form the foundation of our culture and everything we do.

Willingness to go the extra mile

To teach and learn

Customer Obsessed

Approachable, Honest and Respectful

Customer service

What Ingenio has to offer your business

EXCEPTIONAL CUSTOMER SERVICE

Our knowledgeable technicians care for your IT as if it was our own and are ready to troubleshoot issues and explain everything in plain English.

FAST & RELIABLE SERVICE

We implement long-term solutions and get things right the first time so you never have to worry about long response times or band-aid solutions again.

PROACTIVE CYBER-SECURITY

We believe that cyber-security is not a one-time event, but an ongoing process that must be constantly monitored and updated in order to be effective.

WORLD CLASS ENGINEERS

Our certified engineers have a wealth of IT knowledge and years of business experience so you can expect dynamic solutions and seamless support.

Your business is unique, which is why we offer personalised solutions

Here’s what you’ll get:

HAPPY & PRODUCTIVE EMPLOYEES

We ensure your computer systems work the way they're supposed to and eliminate frustrating IT problems and downtimes.

FIXED RATE IT SUPPORT (NO SURPRISES!)

We provide a true fixed rate that covers all your IT requirements including remote and onsite support, we function as your extended team focusing on IT support, effectively becoming your IT department.

YOUR EXTENDED IT DEPARTMENT

We have a team of expert technicians that can keep supporting your business throughout your growth. As a result, your IT network will be more scalable.

PEACE OF MIND & BUSINESS CONTINUITY

We make sure your valuable data is backed up, tested, and fully recoverable in the event of a disaster. We also ensure your network is secure and protected from hackers, viruses, and rogue employees.

Ingenio Technologies customer obsessed

OUR BLOG

Latest technology insights

We have some handy IT tricks up our sleeves. Follow our blog for valuable tips and industry insights.

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Do you want dedicated support from a trusted Sussex provider?

With a 99% customer satisfaction rating, our certified engineers are prepared to resolve even the toughest technical problems.