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About Us

About Us

We're Ingenio and this is our story

It all began in 2005 when we started out as a small IT support company in Sussex. We’re now an established business with a roster of loyal customers.

Ingenio Technologies is a business IT support company in Brighton & Hove that was founded in 2005. We have grown to become a recognised leader in business IT support and cyber security services in Sussex, with a team of 14 and over 80 clients. We are known for being proactive in everything we do, and our organic growth is based purely on referrals from happy customers. 

Our mission is to help businesses grow by providing outstanding customer service and make technology work for businesses instead of getting in the way.

Our team of smart, passionate people provide businesses with the support they need to thrive. If you’re looking for a reliable provider who puts customers first, Ingenio Technologies is the company for you.

Get in touch to find out more

For a free, no obligation discussion, enter your details and we’ll call you back within the hour.

With a 99% customer satisfaction rating, our team is ready to help resolve the toughest problem.

What happens when you get in touch?

We respond to issues within 15 minutes

Direct access to fully trained engineers

Your own dedicated Ingenio account manager

HAPPY EMPLOYEES LEADS TO HAPPY CUSTOMERS

At Ingenio Technologies, culture is everything

That’s why we invest so much in creating a culture of excellence, where our team members feel supported and valued. We also believe that culture starts from the top down. Our leadership team is dedicated to setting the tone for the rest of the company, and they make sure to lead by example when it comes to providing outstanding customer service.

From providing a positive and helpful attitude to going above and beyond to solve problems, our team at Ingenio Technologies is culture-driven and customer-focused. And that’s what makes us one of the best in the business.

Get to know more about our team in this video…

OUR CORE VALUES

People are our most valuable asset

We are committed to providing a supportive and inclusive environment where everyone can thrive. Our four core values form the foundation of our culture and everything we do.

Going the extra mile

  • Go above and beyond to get the job done
  • Think of the bigger picture
  • Exceed expectations

To teach and learn

  • Always be learning new technologies, our industry never stands still
  • Pass on knowledge to peers so they can help
  • Every day is a school day

Customer Obsessed

  • Creating the best experience from the customer's perspective
  • Take ownership and see through to the end
  • Excellent customer and product knowledge
  • Be attentive and show empathy

Approachable, Honest and Respectful

  • If someone asks for help or advice, be accomodating
  • Never try to cover up mistakes; we can fix them together as a team
  • Treat others how you would like to be treated
  • Have self-respect, be proud

What Ingenio Technologies has to offer your business

Our knowledgeable technicians care for your IT as if it was our own and are ready to troubleshoot issues and explain everything in plain English.
We believe that cyber-security is not a one-time event, but an ongoing process that must be constantly monitored and updated in order to be effective.
We implement long-term solutions and get things right the first time so you never have to worry about long response times or band-aid solutions again.
Our certified engineers have a wealth of IT knowledge and years of business experience so you can expect dynamic solutions and seamless support.
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