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We’re sorry that you need to make a complaint. Let us know what is wrong so we can work with you to resolve the issue in an efficient and professional manner.
If you have a complaint, please do not hesitate to email our Customer relations team at: [email protected]
Alternatively, you could write to us at:
Unit 77 Sussex
Sussex Innovation Centre
Science Park Square Falmer
The privacy of all complaints is ensured and we will work with you to achieve customer satisfaction following our Core Values.
All complaints will be acknowledged within 1 business day. We will start investigations within 2 days and have an initial reply to you within 5 working days of submitting your complaint.
To report abuse on one of our services, please contact us at [email protected].