Ingenio

IT Support Croydon

IT SUPPORT CROYDON

IT support in Croydon

With excellent transport links and easy access to central London via train and tram, Croydon is a convenient hub for businesses with a diverse economy. This vibrant location offers immense opportunities, but it also presents unique challenges that require robust IT support and effective cybersecurity measures.

By partnering with us as your outsourced IT support provider, you’ll gain access to a wealth of expert knowledge tailored to your specific needs. Our industry leading services not only help unlock significant cost savings but also enhance your focus on core business activities. This allows you to stay competitive and efficient in a rapidly changing marketplace.

IT Support Croydon Ingenio

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We provide industry-leading IT support service in Croydon. With a 99% customer satisfaction rating, we’ll help your business thrive.

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Our IT support services in Croydon

Since 2005, we have been providing enterprise-level solutions at competitive rates, offering tailored IT support and cyber security services to over 90 businesses.
 
The importance of a strong and adaptive security strategy, implemented by certified IT professionals, is more crucial than ever. We offer customised solutions that defend against new cyber threats. Our services help ensure compliance and provide you with peace of mind.
 
Our team of specialists handle all your technology requirements, with everything from network infrastructure to workstations. We pride ourselves on our customer-centric, proactive approach.

Managed IT support​

Fully managed IT assistance, robust cyber protection and our unrivaled customer service experience

Managed cyber security

Forward-thinking protection from our accredited security professionals

VoIP phone systems​

Business communication solutions that are scalable, dependable and secure

Cyber Essentials certification

Our extensive cybersecurity services customised to your business requirements and compliance

YOUR TRUSTED PARTNER FOR IT SUPPORT IN CROYDON

What makes our IT Support different?

We believe a successful IT support partnership begins and ends with its people. Over the past 20 years, our organic growth has been due to referrals from happy customers.

Our team of specialists has been instrumental to our success, all united by our mission to deliver excellent customer service and ensure technology enhances rather than hinders business operations.

15 minute rapid response

All tickets are answered within 15 minutes by our friendly team of experts

20 years of experience

Proactive, industry leading support. The best part? We've still got our first ever customer

100 day guarantee

Risk-free support - if you're not 100% satisfied, simply withdraw from the contract

Solutions that support your business goals

Whether you’re a growing startup based in Central Croydon, the commercial heart of the town, a creative agency in the Business District, or a manufacturing business based in Purley Way, we’re committed to helping you achieve your goals. Our IT services encompass everything from day-to-day technical support to strategic planning, ensuring your technology infrastructure aligns perfectly with your business objectives.
OUR PROCESS

Looking for managed IT services in Croydon?

We understand that moving IT partners is daunting. That’s why we’ve optimised our onboarding process to ensure a smooth transition right from day one.
 
Our IT support operates on a three-step transition plan:
1: Initial onboarding
We begin with a comprehensive evaluation of your existing IT setup, pinpointing opportunities and ensuring alignment with your business goals.
2: Growth strategy
Understanding the unique aspects of your organisation, we develop a tailored IT roadmap. this plan is designed to evolve with your business, ensuring your IT infrastructure progresses alongside your operations.
3: Continuous support
Our commitment doesn’t stop after setup. We offer ongoing, proactive assistance to provide your business with a robust technological foundation for sustained growth and improvement.
BUSINESS IT SUPPORT CROYDON

Industries we support

Our expertise enables us to customise solutions that address the unique requirements of each industry, helping our clients operate efficiently and effectively within their fields.

TESTIMONIALS

What our clients say

CASE STUDIES
Our support in action
Our IT and cybersecurity services are designed to support companies in Croydon, ensuring they operate efficiently and securely in today’s digital landscape.

Microsoft 365 migration

Seamless migration to Microsoft 365 with no loss of data or operational downtime for security specialists, Agon.

Flexible IT & security solutions

Managed IT support and critical security solutions help transform Active Sussex’s business operations.

Rapid response security support

Reactive security support protects Posture People from significant financial risks and potential data breaches.
CHOOSING AN IT SUPPORT COMPANY IN CROYDON

We're often asked...

What is the cost of IT support?

Like all businesses in Croydon, our IT support is tailored to your specific needs. We customise our pricing to align with your requirements so simply get in touch with us today to find out more about our cost-effective solutions.

What are the benefits of outsourcing IT?

From proactive maintenance of your IT systems to comprehensive security solutions, our dedicated team work to understand your business needs, taking accountability for all aspects of your IT infrastructure. You’ll also be allocated a dedicated account manager, to be on hand to handle any new developments or opportunities that may arise, ensuring your business operational efficiency is maximised.

What sized companies do you work with?

We offer managed IT support services to a wide variety of businesses based in Croydon and the South East, from startups and SMEs to large enterprises. Our solutions are designed to help a company grow by providing the necessary technology infrastructure and support tailored to their unique needs.

How quickly can issues be resolved?

We take pride in our fast response times, with IT support tickets addressed within 15 minutes and urgent requests within 10 minutes. Our support team understands the challenges of operating in today’s digital world and is committed to resolving issues swiftly to minimise risk and disruption.

Do you offer support for Microsoft 365?

Yes – we offer comprehensive support solutions, training and resources for Microsoft 365. We’ll be on hand to make sure your Microsoft cloud solutions are up-to-date and supporting the business effectively.

Why is cybersecurity important for small businesses?

Unfortunately, small businesses are often prime targets for cyber criminals due to insufficient investment in security. Our security services create a robust framework for SMEs to safeguard themselves against the latest threats and network vulnerabilities.

Do you collaborate with existing IT teams?

Yes. Choose us to partner with your current on-site IT manager or team. Our technicians provide support, offering additional resources, cloud services, disaster recovery and strategic consultancy services to ensure business continuity.

Can you support businesses in other locations?

In addition to assisting Croydon businesses, we provide managed IT services, onsite and remote support and cybersecurity services throughout the South East of England. Many of our clients have remote employees across the UK and Northern Ireland.

Looking for risk free IT support?

If you're ready to transform your business's IT and cyber security solutions - contact us today.

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