IT Support in Kent

Looking for reliable IT support in Kent?

In the fast-paced world of business, reliable IT support is crucial for growth and efficiency. Our fully managed IT services cover everything from day-to-day technical assistance to comprehensive management and strategic IT planning. We align our support with your business objectives to ensure you reach your goals.

Choosing the right IT support provider is a significant decision. To ease your concerns, we offer a 100-day money-back guarantee. If you’re not completely satisfied, you can exit the contract without hassle.

IT Support in Kent Ingenio

Contact us today

We provide industry-leading IT support services in Kent. With a 99% customer satisfaction rating, our experienced team is ready to help your business thrive.

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We're not just a provider, we're a partner

At our core, we believe that effective IT support is built on strong partnerships. Our dedicated support team is the backbone of our success, united by a mission to deliver exceptional customer service and make technology an asset for businesses, not a hurdle.

We take the time to fully understand our clients’ unique needs and goals, enabling us to provide innovative, future-focused solutions. Our proactive support minimises technical disruptions, helping businesses to thrive.

Why choose us for Kent IT support?

Our reputation and proactive service has allowed us to grow organically through referrals from satisfied clients.

15 minute rapid response

All tickets are answered within 15 minutes by our friendly team of experts

20 years of experience

Industry leading, proactive support. The best part? We're still partnered with our first ever customer

100 day guarantee

Risk-free support - if you're not 100% satisfied, simply withdraw from the contract

Advantages of outsourced IT support in Kent

With a growing creative sector, easy access to European markets, ongoing development projects and investments in infrastructure, Kent provides the perfect location for startups and established firms. We focus on delivering tailored on-site or remote IT services designed to address the specific needs of local businesses.
 
By partnering with us, you’ll gain access to expert knowledge, unlock cost efficiencies, and enhance your focus on core business activities, keeping you competitive and agile. Whether you’re a startup in Maidstone, a small business in Ashford, or a larger firm in Canterbury, we’re here to support your ambitions with expert insights and innovative solutions.
TESTIMONIALS

What our clients say

TOP IT SUPPORT SERVICES KENT BUSINESSES CAN RELY ON

Your trusted partner for IT support in Kent

Since 2005, we’ve been delivering enterprise-level IT solutions at competitive prices, assisting over 90 businesses with managed IT support and cyber security. With recent reports indicating that half of UK businesses faced cyber incidents in the last year, the need for a robust security strategy has never been more pressing. Our expert team is dedicated to safeguarding your organisation with customised solutions that protect against potential threats, ensuring compliance and peace of mind.
 
We handle every aspect of your IT, from servers and network systems to workstations and mobile devices. Our proactive approach means we tackle potential issues before they disrupt your operations.

Our IT support services

Managed IT support​

Unlimited IT support, powerful cyber security and our outstanding customer service experience

Managed cyber security

Advanced, pro-active protection and support from certified security experts

VoIP phone systems​

Scalable VoIP business communication solutions - flexible, reliable and secure

Cyber Essentials certification

Comprehensive cyber security solutions tailored to secure your organisation's compliance

Switch IT support Kent

Knowing you should switch IT partners can be overwhelming. We recognise how critical this decision is to the future of your business which is why we have refined our onboarding process to ensure a smooth transition from day one.

Our three-step switch plan:

IT Support in Kent Ingenio
1: Analysis and onboarding
Your dedicated account manager kicks off the process with an in-depth analysis of your current IT infrastructure, identifying improvement opportunities and ensuring it aligns with your wider business goals.
IT Support in Kent Ingenio
2: Future-proof strategy
Understanding the unique aspects of your business, we develop a customised IT plan that evolves as your company grows, ensuring your IT systems develop alongside.
IT Support in Kent Ingenio
3: Ongoing support
Fast, reliable 24/7 IT support ensuring any issues are dealt with effectively. We’ll establish a solid technological foundation to enhance your business operations.
LOOKING FOR A RELIABLE IT SUPPORT COMPANY IN KENT?

Industries we serve

We provide extensive IT support across various sectors, including accounting, construction, finance, manufacturing, charities, and start-ups. Our expertise allows us to craft tailored solutions that help our clients operate efficiently and effectively.

Engineering and construction

From structural engineers and architects to material suppliers and construction management, all have to navigate an ever-evolving landscape filled with challenges and regulatory requirements. In this dynamic environment, the importance of flexible support and a robust IT infrastructure is paramount.

Our tailored IT solutions ensure that your projects run smoothly, enabling seamless communication and collaboration among teams. By leveraging advanced technology, we help you manage complex workflows, reduce delays and maintain compliance.

Charities and non-porfits

Charities and non-profits operate with a unique set of challenges, relying heavily on effective IT support to maximise their impact while managing limited resources. We understand that your primary focus is on mission-driven goals, and our services are designed to help you achieve those objectives.

By streamlining your operations, enhancing data security, and optimising your technology, we enable you to dedicate more time and effort to your cause. Our IT solutions not only safeguard sensitive information but also provide the tools necessary for effective outreach, donor engagement and programme management, helping you make a meaningful difference in the communities you serve.

Accounting and financial services

In the fast-paced world of accounting and finance, having reliable and secure IT systems in place is crucial for success. Our specialised managed IT support and cybersecurity services are designed to streamline your operations, enhance security, and boost productivity.

We understand the complexities of compliance and the need for efficient workflows, which is why we offer tailored solutions that protect sensitive client data and optimise your processes. With our proactive support, you can focus on delivering exceptional services while confidently navigating the regulatory landscape and mitigating potential risks.

Manufacturing

In an industry where every second counts, the financial implications of downtime can be significant. For over 20 years, we’ve partnered with manufacturing businesses to streamline production processes, mitigate cyber risks, and minimise interruptions.

Our  IT solutions are tailored to enhance operational efficiency, ensuring that you stay competitive in a rapidly changing market. By implementing robust systems and proactive monitoring, we help you identify and address potential issues before they impact your productivity. Our commitment to your growth allows you to focus on innovation and future expansion, knowing that your IT infrastructure is in capable hands.

Small businesses

SMEs in Kent face unique challenges that require robust IT and security solutions. As your business grows, so do your technological needs, and our tailored services are designed to enhance productivity and safeguard sensitive data.

We understand that limited resources can pose challenges, which is why our proactive IT support helps you future-proof your tech strategy. By providing scalable solutions and expert guidance, we empower your growing team to remain competitive and responsive to market demands. With our support, you can focus on driving your business forward, confident that your IT needs are being met efficiently and effectively.

FAQs

We're often asked...

How much will IT support cost?

Similar to any business, our IT support offerings are fully customisable. We adapt our pricing to fit the unique needs of your organisation by aligning our services with your specific requirements. Get in touch today to find out more about our pricing and services.

What type of businesses do you serve?

We offer IT support to a wide variety of companies in Kent, spanning numerous sectors, including accounting, construction, charities, finance, manufacturing, and numerous startups and SMEs.

What advantages does outsourcing IT provide?

By choosing outsourced IT services, you gain access to a specialised team responsible for managing all facets of your IT infrastructure, from proactive maintenance to comprehensive security measures. Our efficient service will ensure you have complete peace of mind.

How quickly can issues be resolved?

We take pride in our quick response times, with IT support tickets acknowledged within 15 minutes and urgent requests within 10 minutes. Our service desk team is aware of the challenges in today’s digital environment and is committed to resolving issues promptly.

What operating systems are supported?

We support businesses with Windows, macOS, Android and iOS devices.

Do you work alongside existing IT departments?

Absolutely! We can customise our managed services to collaborate with your current in-house Kent team offering consultancy, additional resources and strategic advice.

Can you provide IT support in other areas?

In addition to serving businesses in Kent, we extend our managed IT support and cybersecurity services throughout the South East of England.

Looking for risk free IT support?

If you're ready to transform your business's IT and cyber security solutions - contact us today.

Get in touch