Technology is constantly evolving and can often feel unpredictable – we understand the challenges this brings.
It’s easy to find yourself spending a significant portion of your day dealing with unexpected technical issues, whether it’s troubleshooting problems for yourself or your colleagues. But what if you could hand these challenges over to a team of experts who can resolve them quickly and effectively?
By investing in a reliable and efficient managed service provider you gain peace of mind, knowing that your technology is in safe hands. This allows you to redirect your time and energy towards what truly matters – growing and running your business.
Book a meeting with our support team for a free consultation, where we’ll work closely with you to create a tailored IT plan specific to your business needs. Once the plan is in place, we’ll handle all your technical issues around the clock, ensuring your team can focus on their work without disruption.
Stop wasting time on technical frustrations. Let us take care of your IT, so you can focus on your growing business. Get in touch today!
With a 99% customer satisfaction rate, our support engineers are prepared to tackle even the most challenging issues.
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We are known for being proactive in everything we do, and our organic growth is widely based on referrals from happy customers.
All tickets are answered within 15 minutes by our friendly team of experts
Industry leading, proactive support. The best part? We still have our first ever customer
Risk-free IT support - if you're not 100% satisfied, you can simply withdraw from the contract
Since 2005, we’ve been delivering enterprise-level IT solutions at competitive prices, providing support to over 90 businesses with managed IT services and robust cyber security.
Recent reports from the UK Government reveal that half of all businesses have faced a cybersecurity breach or attack in the past year. This makes having a strong, adaptable security strategy led by certified IT professionals more crucial than ever. At Ingenio Technologies, we are committed to safeguarding your business with customised cyber security services that proactively defend against evolving cyber threats, while ensuring full compliance and peace of mind.
Our expert team manages all aspects of your technology, from network infrastructure and servers to computers, workstations, and mobile devices. With a customer-first, proactive approach, we identify and address potential issues before they even affect you.
Our approachable experts consistently deliver exceptional service, with a 4.9/5 rating on Google and a 97.9% CSAT score. We work closely with you, seamlessly becoming an extension of your team to provide the support and guidance that drives your success. Trust us to be there for you, tackling IT challenges with a customer-first approach.
We offer accessible, bookable “15 minutes with an engineer” sessions for direct, hands-on support. Unlike traditional ticket-based resolutions, these collaborative sessions allow you to engage with our experts in real time, getting quick solutions and personalised advice for your IT needs.
We understand how vital clear and timely communication is to your business. That’s why our proactive team make sure you’re always kept up to date whenever a ticket is submitted, so you never feel out of the loop.
With the rise of hybrid and remote work, laptop issues can be particularly disruptive when you’re not in the office. To maintain the speed of our IT support in London, we offer a FREE next-day loan laptop service across the UK, complete with free delivery and collection.
“Not all of us are IT literate and we quite often get into problems, but being able call someone and get an immediate response is fantastic and that is what Ingenio do for us.”
Your business deserves nothing less than the best – let us keep your systems running smoothly, so you can focus on what matters most.
Think about how much of your business relies on technology every day. From communication to internal operations, your computer and digital tools are at the core of your success. Research shows that 90% of small and medium-sized businesses (SMBs) use digital tools like email and phone systems for communication, while 80% rely on cloud solutions and CRM tools for internal management and logistics. These tools help streamline your operations, improve collaboration, and drive productivity.
But when technical issues arise, everything comes to a standstill. Your team can’t communicate effectively, your operations grind to a halt, and your ability to serve customers is compromised. Can your business afford this kind of disruption, even for a short period of time?
Now is the perfect time to partner with an expert IT support provider. By investing in reliable IT support, you ensure your business remains operational no matter the challenge.
Our team of experienced professionals is here to keep your IT systems running smoothly, so you can focus on what matters most – growing your business. Don’t let technical difficulties hold you back. Get in touch with us today, and let’s ensure your technology works for you, not against you.
London is a global hub for business, offering unparalleled access to international markets, top talent, and a thriving ecosystem of innovation and networking. As a support London company, we understand the city’s dynamic landscape and provide tailored IT solutions to help businesses leverage its diverse economy, world-class infrastructure and financial power.
With our expert support, London-based businesses in Central London or Greater London, can grow and succeed in this ideal environment.
Lightbulb is a powerful tool designed to provide complete transparency over your IT infrastructure. As a client, you can easily review details like the number of Microsoft licenses you have, along with key information about your hardware, software, and other critical IT assets. This level of insight ensures that you can proactively manage your IT environment, plan for upgrades, and identify potential issues before they arise.
What’s more, Lightbulb is a game-changer for your finance department. It allows them to access up-to-date licensing and infrastructure data, making budgeting and financial planning more accurate and straightforward. With this tool, you’ll always have the information you need to make informed decisions, keeping your IT operations efficient and cost-effective.
We can offer London companies extended hours support as well as 24/7 support depending on your requirements. We also offer security 24/7 monitoring to ensure we’re able to continuously detect and respond to potential cyber threats in real-time.
We pride ourselves on our quick response times, ensuring IT support tickets are answered within 15 minutes and urgent requests within just 10 minutes
We support a variety of businesses and start-ups including accounting, professional services, construction, financial services, healthcare, manufacturing and charities.
Absolutely. Partner with us alongside your existing on-site IT manager or London team. Our technicians offer expert support and technical expertise and help troubleshoot problems within your IT system. Our team can add valuable resources such as cloud services, disaster recovery and strategic consultancy to ensure seamless business continuity.
Like all London businesses, our IT support and comprehensive services are unique and tailored to your requirements. We tailor our pricing to align with your business needs, simply get in touch today to find out more about our cost-effective support packages.
We offer our managed IT support services to a variety of businesses based in London and the South East, from startups to small and medium businesses. We create solutions that support businesses and foster business growth by delivering customised technology infrastructure and support, specifically tailored to meet the unique needs of each company.
Our support desk recognises the complexities of today’s digital landscape and is dedicated to resolving issues promptly, minimising both risk and disruption to your business operations. All issues are reviewed by our Service Desk Supervisor and allocated accordingly depending on priority level.
Absolutely! We proudly support businesses with offices and teams across multiple locations in London and throughout the UK. With our fully managed IT services, we ensure seamless operations, whether through on-site visits or remote IT support. Our proactive approach means no downtime, no delays – just reliable, efficient IT solutions wherever your business operates.
Yes, we specialise in providing small business IT support tailored to meet the unique needs of your company. Whether you’re a startup or an established small business, we offer flexible, cost-effective IT support solutions that ensure your systems run smoothly. Our team of experts can assist with everything from troubleshooting technical issues to managing your network infrastructure and cyber security needs. With our proactive approach, you can focus on growing your business while we take care of your IT systems.
Ingenio Technologies are Brighton & Sussex IT Support specialists, helping businesses succeed with tailored technology solutions.
