Ingenio

IT Support Surrey

Looking for reliable IT support in Surrey?

We're not just a provider, we're a partner

We believe a successful IT support partnership begins and ends with its people.

Our team of experts have been key to our success and all share our company mission – to provide outstanding customer service and make technology work for businesses instead of getting in the way. We take time to understand our clients’ needs and objectives so we can provide innovative future-proof solutions, pro-active support and minimise technical issues.

IT Support Surrey Ingenio

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We provide leading IT support services in Surrey. With a 99% customer satisfaction rating, our team is ready to help your business thrive.

What happens when you get in touch?

IT support in Surrey

Reliable, fully managed Surrey IT support is vital for businesses looking to evolve and thrive. From quick and effective day-to-day IT support that minimises downtime, to proactive management, maintenance and strategic planning. We’ll support your company roadmap, helping you reach your wider business goals.

We know choosing an IT support partner is a big decision. To give you peace of mind, we offer a 100 day money-back guarantee, allowing you to withdraw from the contract for any reason. We’ll even help you move to another IT support provider.

Why partner with Ingenio Technologies for Surrey IT support?

We are known for being proactive in everything we do, and our organic growth is based purely on referrals from happy customers.

15 minute rapid response

All tickets are answered within 15 minutes by our friendly team of experts

20 years of experience

Proactive, industry leading support. The best part? We've still got our first ever customer

100 day guarantee

Risk-free support - if you're not 100% satisfied, simply withdraw from the contract

Benefits of outsourced IT support in Surrey

With an excellent transport infrastructure, ideal proximity to London and a growing, diverse business ecosystem, Surrey is a great choice for businesses looking to thrive. We specialise in providing tailored on-site or remote IT services that meet the unique needs of local businesses.
 
By partnering with an outsourced IT provider, you’ll gain access to expert knowledge, unlock cost savings and enhance focus on your core business activities, allowing you to stay competitive and efficient.
 
Whether you’re a small enterprise in Guildford, a growing startup in Woking, or a well-established company in Dorking, we’re here to support your goals with expert guidance and innovative solutions.
YOUR TRUSTED PARTNER FOR IT SUPPORT IN SURREY

Our IT support services

Specialising in delivering enterprise-level solutions at competitive prices since 2005, we help over 90 businesses with managed IT support and cyber security.

The UK Government recently reported that half of businesses have experienced some form of cyber security breach or attack in the last 12 months. The need for a robust and evolving security strategy from certified IT professionals has never been more critical. At Ingenio Technologies, we are dedicated to protecting your business with tailored solutions that proactively defend against emerging cyber threats while ensuring compliance and peace of mind.
 
Our team of experts manage every aspect of your technology needs, from servers and network infrastructure to computers, workstations and mobile devices. We take pride in our customer-first, proactive approach, addressing potential issues before they even come to your attention.

Managed IT support​

Unlimited managed IT support, powerful cyber security and a world class customer service experience

Managed cyber security

Advanced, pro-active protection from our certified IT and security experts

VoIP phone systems​

Scalable business communication solutions - flexible, reliable and secure

Cyber Essentials certification

Secure your organisation's compliance with our comprehensive cybersecurity solutions tailored to your business needs

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How to switch IT support Surrey

We understand that switching IT support services can be daunting. We feel it’s one of the most important projects we do as a company. That’s why we’ve fine-tuned our onboarding process so from day one, we can move you forward without a hitch.

Our IT support is founded on a three-step switch plan:

1: Evaluation and onboarding
Our process starts with a thorough analysis of your current IT infrastructure, identifying opportunities for improvement and ensuring it aligns with your business objectives.
2: Future-proof strategy
Recognising the distinct nature of your business, we craft a personalised IT plan. This strategy is designed to grow alongside your company, guaranteeing that your IT systems advance in tandem with your business activities.
3: Ongoing support
Our dedication goes beyond just the initial installation. We provide ongoing, proactive support to ensure your business has the strong technological base needed for continued improvements.
BUSINESS IT SUPPORT SURREY

Industries we support

We offer comprehensive IT support to a diverse range of businesses across multiple industries including accounting, construction, charities and non-profits, finance, manufacturing along with a variety of startups and SMEs.
 
Our expertise allows us to tailor solutions that meet the specific needs of each sector, ensuring that our clients can operate efficiently and effectively in their respective fields.
Accounting
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Construction
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Financial services
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Manufacturing
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Charities and non-profit
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Small businesses
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TESTIMONIALS

What our clients say

CASE STUDIES

Microsoft 365 migration

Seamless migration to Microsoft 365 with no loss of data or operational downtime for security specialists, Agon.
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Flexible IT & security solutions

Managed IT support and critical security solutions help transform Active Sussex's business operations.
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Rapid response security support

Reactive security support protects Posture People from significant financial risks and potential data breaches.
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Looking for risk free IT support?

If you're ready to transform your business's IT and cyber security solutions - contact us today.

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FAQs

We're often asked...

How much does IT support cost?

Like every business in Surrey, our IT support is unique. We tailor our pricing to meet the specific needs of your business by blending our services with your requirements. Once we’ve got a better understanding of your business, we can discuss support service options with your budget in mind. Contact us to find out more.

What type of companies do you support?

We provide IT support and managed solutions to a diverse range of businesses across various industries including accounting, construction, charities and non-profit, finance, manufacturing as well as a number of start-ups and SMEs.

What are the benefits of outsourcing IT?

From proactive maintenance to robust security solutions, employing outsourced managed IT services offers many benefits, including access to a dedicated team, accountable for handling all aspects of your IT infrastructure. We promise to give you complete peace of mind with our support and cybersecurity services, allowing you to focus on what really matters, business growth.

How long does it take to resolve an issue?

We pride ourselves in offering a 15 minute rapid-response time to IT support tickets and a 10 minute response time to critical requests. Our team understand the challenges of running a business in today’s digital landscape and are dedicated to resolving issues as quickly as possible to ensure minimal risk and disruption.

What operating systems do you support?

We offer full device monitoring, security, and support for both Windows and macOS as well as Android and iOS.

Why do small businesses need cyber security?

Unfortunately, small businesses are often the target of cyber criminals due to the lack of investment in cyber security measures. Our security services develop a secure framework for SMEs to protect, secure and future-proof themselves against growing threats and network security breaches.

Do you provide IT support alongside existing IT teams?

Yes, we can work alongside your existing in-house Surrey based team to provide additional resource, advanced tools and strategic guidance to ensure business continuity.

Can you support other locations?

As well as supporting Surrey businesses, we provide managed IT support services and cybersecurity services to businesses across the South East of England. A number of our clients have remote employees across Surrey, the UK and Northern Ireland who all receive the same rapid, reliable IT support.

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