Transforming IT Infrastructure for Agon Retail Security
Agon, a leading retail security company in the UK and Europe, specialises in innovative security solutions, including its flagship product, the Concept Tag.
This unique security tag is designed with an internal mechanism that resists removal with magnets, setting it apart from conventional security tags. Faced with the challenge of a disjointed IT system spread across the UK and Switzerland, Agon sought a seamless solution to unify its IT infrastructure.
The Objectives
- To consolidate the existing disjointed IT systems into a single, efficient system
- Migrate emails, calendars, and contacts from an Exchange server in Switzerland to Office 365
- Ensure a smooth transition without loss of data or disruption to operations
Solution
The solution involved a comprehensive approach to migrate Agon’s IT systems to Office 365, a move that promised enhanced accessibility and efficiency. Recognising the potential apprehensions about data loss and disruptions, a meticulous plan was devised to document, scope, and execute the migration process.
Key Steps:
Initial Assessment
A thorough documentation and scoping of the existing systems to create a detailed migration plan.
Execution
Implementing the migration plan to transition to Office 365, ensuring all data was accurately transferred and accessible.
Post-Migration Support
Individual support was provided to each staff member by an engineer to address any issues and ensure a smooth transition.
Results
The migration to Office 365 was executed flawlessly, with Agon staff arriving on a Monday morning to a fully functional system with no loss of data or operational downtime. The new system was praised for its ease of use and reliability, marking a significant improvement in Agon’s IT infrastructure.
- Unified System: Agon now operates on a single IT system that enhances operational efficiency.
- Enhanced Accessibility: The move to Microsoft Office 365 allows for better access to emails, calendars, and contacts across the organisation.
- User Satisfaction: The individual support ensured a positive transition experience for all staff members.