Privacy Policy

Who we are

This is the website of Ingenio Technologies. We are an IT support company, providing services to companies across the UK. Privacy and transparency are very important to us – we take our responsibilities seriously. In this policy, “We”, “Us” and “Our” refer to Computer-eyez (South) Ltd – trading as Ingenio Technologies.

Our contact details

Ingenio Technologies

Sussex Innovation Centre, Science Park Square, Falmer, Brighton, BN1 9SB

[email protected]

01273 806211

This privacy policy was last updated in February 2025.

Information we collect

The information we collect is used by us or carefully selected third party suppliers to contact consumers for marketing purposes.

If you do not want to receive communication from us in the future, please let us know by sending us an email at the above address.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

We currently collect and process the following information:

• Email address
• Name
• Contact information
• Website user statistics

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Direct enquiry
• Contact form

We may also receive personal information indirectly, from the following sources in the following scenarios:

• Website tracking
• Google Analytics

We use the information that you have given us in order to improve our services, deliver a better website experience for our users and get in touch with you to provide you with more information about our services. We also may use your information for marketing purposes either via phone, email or direct mail. You can opt-out of any of these uses by getting in touch via [email protected] or writing to us at the address below.

We may share this information with third parties to be able to carry out services they provide for us. We only work with third parties who are GDPR compliant and respect the privacy of our website users.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting us at [email protected].
• We have a contractual obligation.
• We have a legitimate interest.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.

Cookies

By using our website and agreeing to this policy, you consent to our use of cookies, in accordance with the terms of our cookie policy.

Our Data Controller

Ingenio Technologies handles Personal Data as both a Processor and a Controller as defined in the General Data Protection Regulation (GDPR) approved on April 27th, 2016, and enacted on May 25th, 2018. This data is stored exclusively in secure hosting facilities in accordance with the requirements set forth by GDPR.

International privacy laws

If you are visiting the website from outside United Kingdom, please be aware that you are sending personal information to United Kingdom. Depending on the type of information and how it is stored by us, that information may be transferred within United Kingdom or to other countries outside of your country of residence. While these countries, including United Kingdom, may not have data protection laws as protective as those in your country of residence, our collection, storage, and use of your personal information will at all times be governed by this Privacy Policy.

For personal information we receive from the EEA, Ingenio has certified its compliance with GDPR regarding the collection, use, and storage of personal information from the European Union countries.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you have any questions, please contact us at [email protected].

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Ingenio Technologies
Sussex Innovation Centre
Science Park Square
Falmer, Brighton
BN1 9SB
United Kingdom

Tel: 01273 806211

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk