WINDOWS 11 UPDATE CASE STUDY
Company-wide Windows 11 update with Brighton Chamber
Supporting Brighton Chamber ahead of the Windows 10 end of support deadline
Brighton Chamber is a dynamic and inclusive membership organisation that fosters a welcoming environment for businesses of all sizes. With a strong emphasis on diversity and collaboration, it provides a supportive community where members can connect, grow and thrive.
THE CHALLENGE
Supporting Brighton Chamber with a company-wide Windows 11 update
With approximately half of their staff still using devices running Windows 10, ahead of the October Windows 10 end-of-support deadline, we partnered with Brighton Chamber to complete a company-wide update to Windows 11.
Our team thoroughly assessed their systems and identified if any hardware needed upgrading to ensure compatibility with the new operating system. From start to finish, we worked closely with Brighton Chamber’s team to ensure the migration project was delivered on time, within budget and with minimal disruption.
THE SOLUTION
Proactive support to ensure a seamless migration and minimum disruption
To begin the Windows 11 migration project for Brighton Chamber, we first identified that 50% of their devices were still running Windows 10. We then met with CEO Sarah Springford to explain the scope of the project and outline the necessary steps. Together, we agreed on a suitable date for the update, with Sarah working closely with her team to ensure that everyone was on board.
Next, our team conducted a thorough review of Brighton Chamber’s inventory to assess the compatibility of each device with Windows 11. To minimise disruption, we selected an evening for the update and proactively contacted all staff members. We made sure they were clear on the steps they needed to take with their devices to ensure the update would be able to run smoothly. On the designated evening, we carried out the update across all devices, allowing us to avoid any disruption during business hours.
After the update, we provided support to staff as they became familiar with the new features and functions of Windows 11, which differed slightly from Windows 10. To ensure everything was running smoothly, we followed up a week later to check on progress and ensure that all staff were satisfied with the transition.
RESULTS
Ensuring Brighton Chamber systems are up to date and secure
A seamless transition, enhanced security and a more efficient work environment for all. Following the company-wide update, Brighton Chamber now have peace of mind knowing their systems are up to date and secure.
“Updates are a point of concern for many businesses. Having the opportunity to work with the wonderful staff at the Chamber to ensure this process was as painless as possible and ensuring they could continue to do what they do best without interruption, was a very satisfying experience. We can confidently say they can continue their brilliant work in the local business community safe in the knowledge their systems are up to date and secure.”
George Stokes, Ingenio Technologies
Key highlights
Minimal disruption
Scheduled updates outside of business hours to maintain productivity and avoid operational downtime
Seamless Windows 11 migration
Ensuring systems are up to date, secure and compatible with the latest operating systems
Ongoing support and training
Providing continuous support to help staff adapt to new features and ensure long-term success
“We’ve worked with the team at Ingenio for a number of years for our managed IT support, and always find their team to be helpful, efficient, reliable and easy to work with – providing excellent service whilst keeping our tech up-to-date and secure.”
Sarah Springford
CEO, Brighton Chamber
Looking for better IT support?
Here at Ingenio Technologies, we pride ourselves on delivering responsive, reliable and comprehensive IT support.
By migrating Brighton Chamber over to Windows 11, we’ve ensured their systems are optimised for performance and security, allowing them to focus on their core business activities without the burden of IT disruptions or the risks associated with unsupported operating systems.
When you partner with us, we’ll bring the same level of expertise and dedication to your organisation. Experience seamless IT management and innovative solutions designed to drive your business forward.
Contact us to find out more
Whether you’re looking to upgrade your operating system, embark on a new IT project, or are interested in fully managed IT outsourcing, we offer tailored services to match your business requirements.
For a free, no-obligation chat, simply complete the form below and we’ll be in touch!
Download our free guide: Updating your business to Windows 11
How do you prepare your business for the Windows 10 end of support deadline on 14 October 2025? Read our practical guide that walks you through the update process, Windows 11 benefits as well as what it means for you business.